FAQ
Sniff Out Some Answers!
Q: Who are Booger and Brona?
A: Booger and Brona are the beloved mascots of our store. Booger is a lovable grayish-black Shih-Tzu Poodle who loves lounging, licking the air, and playing tug of war. Brona is a vibrant, plump orange Persian cat who enjoys playing with tape measures and sleeping on your chest.
Q: Are Booger & Brona products available in stores?
A: Booger & Brona products are exclusively available through our website bnbpetsupplies.com
A: Booger & Brona products are exclusively available through our website bnbpetsupplies.com
Q: Is your brand for both dogs and cats?
A: Yes, we offer innovative and useful pet supplies for both dogs and cats.
A: Yes, we offer innovative and useful pet supplies for both dogs and cats.
Q: How can I contact the Booger & Brona Pet Supplies Team?
A: Feel free to reach out to us anytime with questions, recommendations, or feedback. Contact us through email at info@bnbpetsupplies.com
A: Feel free to reach out to us anytime with questions, recommendations, or feedback. Contact us through email at info@bnbpetsupplies.com
Q: Where in the US do you ship to?
A: We ship everywhere in the United States.
A: We ship everywhere in the United States.
Q: Do you ship internationally?
A: No, we currently only offer products within the USA.
A: No, we currently only offer products within the USA.
Q: How can I ask questions or get information about products?
A: You can contact us through email at info@bnbpetsupplies.com
A: You can contact us through email at info@bnbpetsupplies.com
Q: What should I do if my order is missing?
A: If your order is missing, please contact us through email at info@bnbpetsupplies.com and we'll assist you with utmost priority.
A: If your order is missing, please contact us through email at info@bnbpetsupplies.com and we'll assist you with utmost priority.
Q: How do I change or cancel my order?
A: Please refer to our Refund Policy and Shipping Policy pages for detailed instructions.
A: Please refer to our Refund Policy and Shipping Policy pages for detailed instructions.
Q: What if I receive a damaged item?
A: We are very sorry to hear that. Please contact us through email at info@bnbpetsupplies.com, and we will assist you with utmost priority.
A: We are very sorry to hear that. Please contact us through email at info@bnbpetsupplies.com, and we will assist you with utmost priority.
Q: What if I entered the wrong address?
A: Please feel free to contact us to see how we can help about changing your delivery address.
A: Please feel free to contact us to see how we can help about changing your delivery address.
Q: What forms of payment methods do you accept?
A: We currently accept:
A: We currently accept:
- PayPal
- Venmo
- Visa
- Mastercard
- American Express
- JCB
- Diners Club
- Discover
We hope these answers help! If you have any other questions, don't hesitate to reach out. Booger & Brona Pet Supplies is here to ensure your beloved pets get the best care and products they deserve.