FAQ

Sniff Out Some Answers! 

Q: Who are Booger and Brona?
A: Booger and Brona are the beloved mascots of our store. Booger is a lovable grayish-black Shih-Tzu Poodle who loves lounging, licking the air, and playing tug of war. Brona is a vibrant, plump orange Persian cat who enjoys playing with tape measures and sleeping on your chest.

Q: Are Booger & Brona products available in stores?
A: 
Booger & Brona products are exclusively available through our website bnbpetsupplies.com

Q: Is your brand for both dogs and cats?
A: 
Yes, we offer innovative and useful pet supplies for both dogs and cats.

Q: How can I contact the Booger & Brona Pet Supplies Team?
A: 
Feel free to reach out to us anytime with questions, recommendations, or feedback. Contact us through email at info@bnbpetsupplies.com

Q: Where in the US do you ship to?
A: 
We ship everywhere in the United States.

Q: Do you ship internationally?
A: 
No, we currently only offer products within the USA.

Q: How can I ask questions or get information about products?
A: 
You can contact us through email at info@bnbpetsupplies.com

Q: What should I do if my order is missing?
A: 
If your order is missing, please contact us through email at info@bnbpetsupplies.com and we'll assist you with utmost priority.

Q: How do I change or cancel my order?
A: 
Please refer to our Refund Policy and Shipping Policy pages for detailed instructions.

Q: What if I receive a damaged item?
A: 
We are very sorry to hear that. Please contact us through email at info@bnbpetsupplies.com, and we will assist you with utmost priority.

Q: What if I entered the wrong address?
A: 
Please feel free to contact us to see how we can help about changing your delivery address.

Q: What forms of payment methods do you accept?
A: 
We currently accept:
  • PayPal
  • Venmo
  • Visa
  • Mastercard
  • American Express
  • JCB
  • Diners Club
  • Discover
We hope these answers help! If you have any other questions, don't hesitate to reach out. Booger & Brona Pet Supplies is here to ensure your beloved pets get the best care and products they deserve.